Director, IT Infrastructure & Operations

Company: RubinBrown LLP
Location: Saint Louis
Posted on: April 2, 2025

Job Description:

Director, IT Infrastructure & OperationsJob Category: Firm OperationsRequisition Number: DIREC003056Posted: March 24, 2025Employment Type: Full-TimeLocationsSt. Louis, MOSt. Louis Office7676 Forsyth BlvdSuite 2100St. Louis, MO 63105, USACompany OverviewFounded in 1952, RubinBrown LLP is one of the nation's leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value. RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.Position OverviewThe Information Technology Director will be overall responsible for the infrastructure and operations (data center & cloud), telecommunications, and security at the firm. The leader will lead the teams from an overall architecture and engineering perspective, and will assist in the development of standards, policies, procedures, and documentation. The leader will ensure proper functioning of all production systems and oversee all necessary upgrades. This individual will work closely with the CIO and the firm's business leaders to ensure alignment with the firm's objectives. The ideal candidate must have both leadership and technical skills to effectively and efficiently manage the server and network infrastructure technologies and the team members.Major Responsibilities

• Ensures compliance with all regulatory requirements including SOC 2, HIPAA, and other standards.
• Plans, organizes, and directs the activities of the network infrastructure, system operations, and telecommunications teams.
• Supervises the work of the staff and allocates resources to ensure technical support projects, tasks, and services are completed as planned.
• Manages projects and tasks, ensures deliverables are completed on time and on budget, maintains high quality, and manages risk properly.
• Develops and implements long-range strategic plans for data center operations, cloud operations, infrastructure architecture and engineering, and telecommunications.
• Conducts capacity planning and develops procedures to measure the capacity for devices and applications relative to current and future activities.
• Assists Help Desk staff in providing technical support to all Firm technology users.
• Provides day-to-day maintenance and support for the Firm's supported systems and databases.
• Acts as a subject matter expert of the Firm's technology infrastructure.
• Ensures acceptable levels of performance are met for the technical infrastructure.
• Ensures all data backup systems are performing as configured for complete backups each day.
• Develops plans, procedures, and activities to support business recovery when problems occur.
• Provides superior quality and service to all Firm technology users.
• Develops and/or assists the CIO in developing project/implementation plans.
• Selects, trains, motivates, and evaluates technology support staff members.
• All other duties as assigned.Preferred Experience/Background/Skills
  • Bachelor's degree in Computer Science or related degree.
  • Four to five years of relevant technology experience in related technical environment.
  • Very strong managerial experience and effectiveness.
  • Experience with Cisco technologies - firewalls, routers, UCS, and switches.
  • Proven experience in planning, organizing, and developing IT security and facility security system technologies.
  • Excellent verbal and written communication skills.
  • Excellent analytical and problem solving skills.
  • Ability to work independently and in a team environment.
  • Strict adherence to professional ethics.Working Conditions
    • Up to 15% travel may be required.
    • Typical office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
    • Must be available for on-call coverage during evenings, weekends, and holidays.Equal Opportunity StatementRubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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