System Engineer - Wintel

Location: Saint Louis
Posted on: November 13, 2024

Job Description:

? Execute day-to-day support activities to ensure service level agreements, project deliverables and customer commitments are being met.

? Provide management and management systems updates on current status of incidents, changes and requests being executed.

? Execute tasks associated with project delivery include virtual server builds and configuration changes to Windows 2008 and Windows 2012 servers.

? Respond to monitoring alerts and execute reporting of system health and capacity through the use of tools and procedures to ensure compliancy with service level agreements and operational standards.

? Contribute to the development of and implement tactical and strategic plans for supporting the company?s Windows server environment including: VMWARE, Active Directory, business/health care applications and other related technologies.

? Identify potential areas for improving processes/procedures, server configurations and server images.

? Contribute to the development of, maintenance of and adherence to system standards, policies, procedures and documentation to support consistency and compliancy requirements for corporate initiatives, operational objectives and service level agreements.

? Perform other related duties as required.

Qualifications

Education/Experience:

? Minimum 2 Years experience of Windows operational support activities (Active Directory, VMWARE and Windows servers).

? Proficiency with network protocols and infrastructure concepts

? Proficiency with network file server hardware and Microsoft Operating Systems (Windows 2003, 2008, 2012)

? Strong interpersonal and communication skills

? Strong analytical and troubleshooting (problem determination/resolution) skills

? 2 experience in a Windows technical support role

? Bachelor?s degree in Computer Science or related field preferred

? MCSE certification is a plus

? Cisco UCS, ITIL certifications a plus.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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